Role of E-government in Improving the Performance of Egyptian-Banking Sector during Covid19 Pandemic

نوع المستند : أبحاث علمية محكمة

المؤلف

Future University in Egypt (FUE)

المستخلص

This paper aims at exploring the role of e-government in improving the performance of Egyptian banking sector. The study population consists of employees working in the Egyptian banking sector as a field for the application of the study in order to know the effect of e-government in improving the performance of the Egyptian-banking sector. Given the difficulty of conducting a comprehensive enumeration of a community, the sampling method was applied through selecting a random sample of employees in various banks in Egypt. The number of respondents to the distributed forms reached (150) forms, and (137) were retrieved. After examining the questionnaire forms, (12) forms were excluded because they were not fit for statistical analysis, and the number of valid forms that were used in the analysis reached 125. The research findings indicated a statistically significant positive correlation relationship between the variable of e-government and the performance of the Egyptian-banking sector during Covid19 pandemic. The research recommends that multiple tools for reinforcing the concept and culture of e-government among all employees of the Egyptian banking system including the establishment of training programs and the issuance of bulletins clarifying developments in the methods and methods of e-government.

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